Success Story

How IHL Embraced Omnichannel With E-Commerce

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IHL has always gone above and beyond to provide the best possible service for their B2B and B2C clients.

Omnichannel commerce was the logical next step.

However, a disconnect between IHL’s previous web store and their ERP system — Microsoft Dynamics NAV — made it hard to safeguard the consistency of information and experience across channels.

That’s why they chose Sana Commerce as their new e-commerce solution.

Download the reference case to see how IHL:
  • Let customers order online from any device
  • Free up resources to improve data quality
  • Save even more time for B2B clients
Want to see how your company can deliver excellence across demographics and across channels? Access your copy of IHL’s e-commerce success story and be inspired.

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If people are on the job site and suddenly realize they need a product for the next day, they don’t have to give us a call. Instead, they can simply order it from the website on the smartphone and have it delivered the next day.

— Nan Xu, E-Commerce and Digital Specialist at IHL