A lack of a centralized single source of data means that businesses struggle with both siloed data and an inability to make data-driven improvements or to leverage data-driven functionality in their web store. By taking your ERP as the starting point, you can make the most of your data.
Benefits of Integrated E-Commerce for your ERP:
- Integrates front- and back-office systems to provide a unified business environment that is much more easily scalable, customizable, and extensible
- Provides time-saving automation functionality (i.e. Any updates to product information in your ERP shows up in your web store in real time)
- Offers customer service reps a single view of a customer across all channels (including online and offline orders, even orders placed through EDI)
- Allows your business to manage orders (from multiple channels) and inventory from one system
- Expedites order fulfillment (meaning your clients receive their purchases faster)
If you’d like even more insights into how Sana Commerce’s integrated e-commerce platform can maximize your investment and leverage the data from your ERP, download our free fact sheet.